In the Hills District, many patients come to us confused about the personal injury claim NSW process. Whether it is a workplace incident or a road accident, the system is primarily medical. You cannot access treatment or payments without a doctor to document your injury.
At Workcover.Hills Doctor in Bella Vista, we act as the medical hub for Norwest, Kellyville, and Castle Hill. We provide the SIRA-accredited evidence you need to support your application for personal injury benefits and ensure your recovery is funded.
What is a Personal Injury Claim?
A personal injury claim is the legal process of seeking compensation for harm caused by another party. In NSW, this is regulated by the State Insurance Regulatory Authority (SIRA) and disputes are handled by the Personal Injury Commission.
Patients often ask, “Can I claim for personal injury?” From a medical perspective, yes—if you have a diagnosable injury caused by negligence. This covers:
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CTP Claim NSW: For injuries in motor vehicle accidents.
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Workplace Injuries: Covered by workers compensation.
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Public Liability: Slips and falls in public spaces.
The personal injury insurance NSW schemes are designed to cover your medical expenses and lost wages while you recover.
The Forms You Need: Application for Personal Injury Benefits
To start your claim, you must submit the correct paperwork. The most common error we see is patients using the wrong personal injury claim form NSW.
For motor vehicle accidents, you must lodge the Application for Personal Injury Benefits. This form requires a Certificate of Fitness from a doctor.
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The Doctor’s Role: We fill out the NSW CTP personal injury claim form sections regarding your diagnosis and capacity.
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The Detail: We must be precise. Vague forms can lead to Personal Injury Commission decisions that delay your treatment.

Personal Injury Claim NSW Time Limit
Deadlines are strict. Missing a personal injury claim NSW time limit can stop your payments before they start.
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Personal Injury Claim Notification: You should report the incident to the police or employer immediately.
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28 Days: You must lodge your personal injury benefits claim form within 28 days to receive back-pay for lost wages.
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3 Months: This is the standard cutoff for lodging the full claim.
Understanding Payouts & Medical Assessments
Patients frequently search for “personal injury claim payouts” or “motor vehicle accident compensation payouts NSW.”
How are personal injury claims calculated? They are calculated based on medical severity.
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Economic Loss: Replaces your lost income (weekly payments).
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Non-Economic Loss: For pain and suffering. This requires a doctor to assess your Whole Person Impairment (WPI).
How much compensation for injury? If your injury is “minor” (soft tissue), you generally receive treatment and wages for up to 26 weeks. For a personal injury claim example involving serious fractures or psychological injury, the injury claim amount can be significantly higher if permanent impairment is proven.
How long does an injury claim take to pay out? Weekly payments should start within weeks of lodging. However, a large lump sum settlement often takes 12–24 months to finalize after your injuries stabilize.
Local Medical Support in Bella Vista
You don’t need to navigate the Personal Injury Commission requirements alone. If you are in Baulkham Hills or Norwest, contact Workcover.Hills Doctor. We ensure your personal injury claim NSW is backed by strong clinical evidence from day one.
Frequently Asked Questions
Who pays personal injury claims car accident?
In a NSW car accident, the CTP personal injury claim is paid by the Compulsory Third Party (CTP) insurer of the vehicle that was at fault. CTP insurance is mandatory for all registered vehicles in NSW to cover the costs associated with personal injuries from accidents.
What is the time limit for personal injury in NSW?
You must generally lodge your claim form within 28 days of the accident to get full back-pay. The final deadline is usually 3 months (for CTP) or 6 months (for Workers Comp) unless you have a reasonable excuse for the delay.
How much compensation do you get for personal injury?
The amount depends on your Whole Person Impairment (WPI) and lost income.
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Minor Injuries: Weekly wages and treatment (capped period).
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Serious Injuries: You may claim past and future economic loss plus a lump sum for pain and suffering if you meet the impairment threshold (usually >10% WPI).
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Psychological: How much compensation do you get for a psychological injury depends on proving it is a distinct diagnosable condition (like PTSD) with a WPI of at least 15%.
How are personal injury claims calculated?
Insurers calculate your claim value by combining two primary medical factors: your impairment score and the economic impact of your injury. First, a specialist doctor must assess your Whole Person Impairment (WPI) percentage to determine if you meet the threshold for non-economic loss, often called “pain and suffering.” Second, the insurer calculates your economic loss by reviewing how much work you have already missed and medically assessing how your injury will restrict your earning capacity in the future.
What evidence do I need for a personal injury claim?
To support a valid claim, you must provide three distinct types of evidence to the insurer. First, you need proof of the event itself, which is usually a Police Event Number for car accidents or an Incident Report for workplace or public injuries. Second, you must submit medical evidence in the form of a Certificate of Fitness or Certificate of Capacity from your doctor that clearly details your clinical diagnosis. Finally, you will need to provide financial evidence, such as recent payslips, to substantiate your lost earnings.
How long can you claim for an injury at work?
Weekly payments can continue for up to 130 weeks, or longer for high-impairment injuries.

